This article only applies for Version 2
There are no settings to change on the monitor, you simply need the exact correct monitor connection setup.
β
DO NOT use the "ePort" serial port on the back, you must use the USB port on the back of the monitor.
β
The monitor expects a USB cable that has specific product ID and vendor ID, so you cannot simply get another cable that fits. Version 2 has to have one of two supported product ID and vendor ID combinations:
β
The only place we've found so far, that sells cables with this discontinued chipset is from this MediCollector site.
NOTE: there are identical looking cables from the same manufacturers that WILL NOT work because they have a newer product ID.
You'll also need null-modem adapter (comes with the kit or easily obtained via Amazon) and a generic USB to serial adapter also available via Amazon (for example this one).
The final setup looks like this:
Once you have the right connection to your monitor, simply select "GE" from inside Xchart when you go to connect.



